The technical support staff are helpful and knowledgeable. They respond to my reported problems very promptly and resolve the issues well. Other aspects of this server host are also good.

We've been customers of UK Servers for a few years now. On the odd occasion we have needed to contact support, their response times are close to immediate. But surely the real test of a support function is how it responds when a serious problem occurs.Over the weekend, we discovered we have a failing disk in our RAID array at a self-managed server in their Coventry datacentre. The technician on duty (or at least the one who looked after us this time) George Baldwin was one I don't recall having dealt with before. Replacing an array disk... read moreWe've been customers of UK Servers for a few years now. On the odd occasion we have needed to contact support, their response times are close to immediate. But surely the real test of a support function is how it responds when a serious problem occurs.Over the weekend, we discovered we have a failing disk in our RAID array at a self-managed server in their Coventry datacentre. The technician on duty (or at least the one who looked after us this time) George Baldwin was one I don't recall having dealt with before. Replacing an array disk might be relatively routine, but we need the minimum of downtime and everything handled within a particular time slot. It's a worrying time when you are not physically there to oversee it.Any concern quickly dissipated. The quality and number of George's communications during the whole process was excellent. Excellent enough, indeed, to prompt me to write a review for them here.Thanks George, thanks UK Servers.Alan read less

great service , very happy with the team at ukservers, fast and friendly service

Excellent service and very reliable network. Highly recommended! Have been with UK Servers over 5 years now, outstanding service and reliability. Now have multiple servers located at their data centres and their reliability and excellent support has made growing my business easy.

The team at UK Servers have been extremely helpful when needed and the service has been of the utmost quality. We relied on them heavily during a server transition and they were quickly able to troubleshoot any issues we came across. Highly recommended

100% recommended. Great prices and a awesome support service. We have hired two servers with them (Linux and Windows) and always a quick answer to ticket and a very helpful staff with accurate solutions to our inquiries. Thanks!

I've been using UK Servers for a couple years now and they've been exceptional since day 1. Their prices are very competetive and their service is outstanding. We've had no issues whatsoever with the hardware we have with them (dedicated server and firewall). Any issues we have had have been resolved very quickly and they've even assisted us with problems that ended up being of my own making! Can't fault these guys at all and would recommend them 100%

I am a new customer to UK Dedicated Servers Limited. And was blown away by their customer support. My server was setup on the same day as delivery and Liam from their Server Support team setup and helped me with any queries I had. Liam was super polite and had patience to explain some useful commands to me which aided in resolving my issues. Once again really impressed with the service received and hope to stay with these guys for a long time.

These guys are absolutely awesome, first class customer service and their support response times are fantastic. Went above and beyond to help me out.

We are using UKServers for last 2 years. We found them very helpful and extremely professional. Their support is fast and to the point.The good thing is that they understand your problems and importance of the issues. Today, we faced an issue and responded within same minute by David, We got our issue fixed with 2 minutes just by mentioning "urgent" on ticket subject.

My academic website, which consists of about quarter of a million images, text files, html pages, recently moved to UK DS Ltd in England. It is SO much faster than my previous host. FTP is lightning fast, users are reporting that accessing large html pages is much faster and the price is much less than my previous host. Thankyou to UK DS Ltd. I absolutely recommend your service.

David was a great help especially considering I am on a package that does not offer support David + the time have always gone above and beyond to help when problems occur. They also have super fast response times

I was with FDC and Some other Hosting Company before. But no one cant made me so happy. finally one of my friend recommend me this company uk servers. i am really surprised to see the network quality and super best support team. help me in every single way. because of this i decide to extend my business to next level. as i finally i found a reliable company because they never made me feel that i am outside of the server room 🙂 simply the BEST DATACENTRE... UK SERVERS

I’ve been with U.K Servers for a few months now and could not be happier. The advice given when selecting the specifications for our new server was fantastic, the turnaround time was under a day and it runs like a dream. The tech support guys cannot do enough for us and nothing seems like too much trouble.Very highly recommended!

I’ve been with U.K Servers for a few months now and could not be happier. The advice given when selecting the specifications for our new server was fantastic, the turnaround time was under a day and it runs like a dream. The tech support guys cannot do enough for us and nothing seems like too much trouble.

Very highly recommended!

We have used a number of web hosts since 2000 to run our client websites but IF ONLY we had found UK Servers earlier! A well priced solution. Strong, stable platform. A configuration which exactly matched what we required. Rapid support from engineers who understand the issues and find fast solutions. UK Servers have exceeded my expectations and I look forward to a long working relationship. Well recommended. Mike Slater, Seren Web

I am using Dedicated (Unmanaged) servers from UKServers for a long time (More than 5 years). Extremely happy with their server performance and especially the support we received from them is awesome. Where most of the Hosting company just do null routing in case of any DDoS attack. UKServers provide suggestions what to do and they understand the needs of any service uptime. Most importantly I have received this for the unmanaged servers. Special thanks to their Datacentre Technician Ben Yarwood.

I have worked with a number of server hosting organisations over a 20 year period. As a new customer to UK Dedicated Servers I get the strong and delightful impression that the team prioritise technical support and customer service above all else. I no longer feel like a small fish in a large pond. Top marks to the team and I look forward to a long and fruitful business relationship.

Great fan of these guys. When your business is entirely web based you need reliable quality servers and infrastructure. UK Dedicated Servers Ltd are dependable, with fast support and communication. I have no hesitation in highly recommending them.

Extremely helpful in resolving a business critical issue. Very prompt and professional, and took the worry out of the problem.

Extremely pleased with the service I've had from UK DSL over eight years of colocation. Great people to work with, knowledgeable and extremely quick to help with any issues. Well designed backbone network, with good bandwidth and peering. Rock solid reliability.